Latest E-Government Citizen Satisfaction Survey Indicates Downturn in Citizen Approval

ACSI e-Government Satisfaction Index, September 19, 2006

E-Gov Scores, September 2006 (xls)

E-Gov Press Release, September 19, 2006: “Two transactional sites from Social Security Administration lead the Index again this quarter with a score of 87: the Internet Social Security Benefits Application site and the Help With Medicare Prescription Drug Plan Costs site. This score equals private sector e-commerce leaders Amazon and Barnes & Noble, two of the highest scoring companies in ACSI.”

Posted in: E-Government

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