“The Work AI Institute is Glean’s research center, backed by leading experts in AI and the future of work. We help leaders redesign how their organizations operate in the AI era. By combining cutting-edge research with real-world practice, we move beyond hype to deliver practical insights and tools leaders can put to work today.
- The Work AI Index 2026: Global – Botsitting, botshitting, and the hidden human labor of AI at work – The Work AI Index 2026 reveals what AI is really changing at work, and what it isn’t. Based on a survey of 6,000 digital workers across the US, UK, and Australia, the report finds that 87% use AI at work and say it saves them 11 hours every week. But only 13% say their organization is performing significantly better because of it. Built in collaboration with our Founding Members, the report follows where those gains are going: into botsitting, botshitting, and the hidden labor of making AI usable. Learn what separates AI adoption from AI impact, and what organizations can do to turn time savings into better work.