One Firm’s Experience With Implementation of Online Helpdesk Software

Law firm CIO David Erwin discusses his firm’s successful implementation of an online helpdesk application.

Posted in: Knowledge Management

Support beSpacific

Please Support LLRX® and beSpacific® – is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Support beSpacific
Subscribe to our Mailing List

Email Address

Thank you!

You have successfully joined our subscriber list.
Follow beSpacific
Searchable Database – Over 55,000 Postings

Searchable database of over 55,000 postings!
Awards for BeSpacific

American Bar Association

BeSpacific: “No one better has her finger on the pulse of the legal information world than Sabrina Pacifici, law librarian and author of the blog BeSpacific,” writes blogger Robert Ambrogi. “Launched in 2002, BeSpacific is one of the longest-running legal blogs and, remarkably, Sabrina seems more prolific today than ever. She posts multiple items every day, covering the gamut of law, technology and knowledge discovery and topics ranging from cybersecurity to legal research to government regulation to civil liberties to IP and more. For me, BeSpacific is one of my daily must-reads and has been for 14 years straight.”
Subjects

Archives – 2002 to Present

➤