Press release: “Governments at all levels are increasingly using benchmarking tools to improve organizational performance, although most see room for improving their benchmarking capabilities, according to a global study…by Accenture…the study, based on a survey of more than 230 government executives in 10 countries, looked at the extent to which government organizations currently conduct benchmarking, the different benchmarking models used, the results, and plans for future activity. It also assessed leading practices and the benefits of using them…One key finding of the study: Governments are increasingly adopting benchmarking as a valuable and critical management tool. More than half (57 percent) of respondents said they view benchmarking as very important, with another 40 percent saying it is somewhat important. Nearly three-fourths (73 percent) of respondents said they currently conduct benchmarking, and more than two-thirds (69 percent) of those who do not said they were very likely or somewhat likely to begin doing so.”
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