Category «E-Commerce»

Consumer Federation of America: 2009 Consumer Complaint Survey Report

Consumer Federation of America, National Association of Consumer Agency Administrators, North American Consumer Protection Investigators – 2009 Consumer Complaint Survey Report, July 27, 2010 “1. Auto: (1) Misrepresentations in advertising or sales of new and used cars; lemons; faulty repairs; leasing and towing disputes 2. Credit/Debt: (3) Billing and fee disputes; mortgage-related fraud; credit repair; …

Subjects: E-Commerce, Government Documents, Internet

The Effect of Market Leadership in Business Process Innovation: The Case(s) of E-Business Adoption

The Effect of Market Leadership in Business Process Innovation: The Case(s) of E-Business Adoption, Kristina Steffenson McElheran, Working Paper 10-104, Harvard Business School “This paper empirically investigates how market leadership influences firm propensity to adopt new business process innovations. Using a unique data set spanning roughly 35,000 plants in 86 U.S. manufacturing industries, I study …

Subjects: E-Commerce, Knowledge Management

DOJ Reportedly Gives FTC Green Light to Investigate Apple

Bloomberg reported, “The U.S. Federal Trade Commission is preparing to review allegations that Apple Inc. is engaging in anti-competitive tactics to restrict rivals in the mobile- advertising market, people familiar with the matter said. The FTC and U.S. Justice Department have been discussing which agency should conduct the investigation, one of the people said yesterday. …

Subjects: E-Commerce, Government Documents, Legal Research

CNET: households are now paying for data delivery at least three times over

Demands for universal data plans grow louder – “Between multiple cell phones, high-speed Internet connections, and even digital TV subscriptions, most households are now paying for data delivery at least three times over, and frequently paying the same provider twice. This is ridiculous, and it’s time for some major consolidation. It’s time for a universal …

Subjects: E-Commerce, Internet

Study: Economic Impact of Privacy on Online Behavioral Advertising

BusinessWire: “A new study of 90 organizations actively engaged in online marketing concludes that in spite of an acknowledged return on investment, hundreds of millions of dollars are being held back from online behavioral advertising (OBA) over concerns that a lack of consumer trust in the practice could damage brand reputation. The study, Economic Impact …

Subjects: E-Commerce, Privacy

Commerce Internet Policy Task Force Nexus Between Privacy Policy and Innovation in Internet Economy

“The Department of Commerce’s Internet Policy Task Force is conducting a comprehensive review of the nexus between privacy policy and innovation in the Internet economy. The Department seeks public comment from all Internet stakeholders, including the commercial, academic and civil society sectors, on the impact of current privacy laws in the United States and around …

Subjects: E-Commerce, E-Government, Government Documents, Privacy

Comcast Corporation v. FCC – Appeals Court Rules Against Net Neutraility

EFF: “In a ruling that imposes important limits on the FCC’s authority to regulate the Internet, the D.C. Circuit Court of Appeals today overturned the FCC ruling against Comcast for interfering with the BitTorrent traffic of its subscribers. The court found that the Commission had overstepped the limits of its “ancillary authority” when it disciplined …

Subjects: Courts, E-Commerce, Government Documents, Internet

Audit Bureau of Circulations board revises definition of mag digital edition, approves new reports for U.S. newspapers

News release: “The board of the Audit Bureau of Circulations (ABC) modified its definition of a digital magazine in the U.S. and Canada to accommodate new reading devices such as the Apple iPad. The new standards state that a replica digital edition must include a print edition’s full editorial content and advertising, but it no …

Subjects: E-Commerce, Knowledge Management, Legal Research, Libraries

Amended Free Credit Reports Rule Helps Consumers Avoid 'Free' Offers That Cost Money

News release: “Starting tomorrow, a new Federal Trade Commission rule will help consumers avoid confusing ads for “free credit reports” – which often require them to buy credit monitoring or other services – with the federally mandated no-strings-attached credit reports available at AnnualCreditReport.com, or 877-322-8228. Under the Federal Trade Commission’s amended Free Credit Reports Rule, …

Subjects: E-Commerce, E-Government

Report – The One-Way-Mirror Society: Privacy Implications of the New Digital Signage Networks

World Privacy Forum: “New forms of sophisticated digital signage networks are being deployed widely by retailers and others in both public and private spaces. From simple people-counting sensors mounted on doorways to sophisticated facial recognition cameras mounted in flat video screens and end-cap displays, digital signage technologies are gathering increasing amounts of detailed information about …

Subjects: E-Commerce, Marketing, Privacy