Category «E-Commerce»

Yahoo Tops Search Engine Satisfaction Survey

American Customer Satisfaction Index, Scores By Industry, Internet Portals/Search Engines, 2007, Commentary by Professor Claes Fornell, The Donald C. Cook Professor of Business Administration, Director, National Quality Research Center, Stephen M. Ross School of Business, University of Michigan: “Yahoo! has also improved. It has always had more users than Google and now it leads in …

Subjects: E-Commerce, Search Engines

ABA Launches New Consumer E-Commerce Site

“Safeselling.org offers a resource for business people launching ecommerce enterprises and for businesses venturing into online sales. First-time entrepreneurs and established small to medium-sized business expanding their horizons should find helpful information on this site about selling goods and services online…Safeselling.org is a companion to safeshopping.org, an earlier project of the Cyberspace Law Committee of …

Subjects: E-Commerce

Team of University of California Researchers Identify "Spamscatter" Technique

PC World: Study Finds Spam’s Achilles Heel – “Researchers say they’ve discovered a critical weakness in the spam infrastructure.” Spamscatter: Characterizing Internet Scam Hosting Infrastructure, David S. Anderson, Chris Fleizach, Stefan Savage, and Geoffrey M. Voelker, Proceedings of the USENIX Security Symposium, Boston, MA, August 2007. See also The New Yorker, Damn Spam, The losing …

Subjects: Cybercrime, E-Commerce, E-Mail

New Research Promotes the Value of Banks Developing Social Media Presence

Press release: “One of the latest reports from Javelin Strategy & Research shows why financial institutions must engage in blogging now, and provides specific steps for assessing this powerful new brand-building and customer-connection capability into 2008-10 strategic plans. According to the study of over 3,500 consumers, one in five online consumers read blogs, yet blogs …

Subjects: Blogs, E-Commerce

Report Highlights Surge in Net Traffic Driven By Demand for Video Content

Press release: “New Millennium Research Council Analysis report finds growing Internet traffic, driven by online video, requires ongoing investment in new capacity and intelligent networks.” The Never Ending Rush Hour – Internet Traffic Growth Requires Continual Investment in Capacity and Innovation in Network Management, August 9, 2007 (21 pages, PDF)

Subjects: Congress, E-Commerce, Internet

Growing Interest in People Finding Generates New Web Sites and Less Privacy

Online Snooping Gets Creepy, By Anita Hamilton: “…An estimated 30% of all Web searches are aimed at finding people, according to industry statistics, and upstarts like PeekYou, Pipl, Spock, and Wink are vying for a piece of this potentially huge market. These free sites work by scouring the Web for any virtual footprints you might …

Subjects: E-Commerce, Internet, Privacy

Microsoft Announces Enhanced Privacy Protections for Customers

Press release: “Expanding on its ongoing work to help protect customer privacy, Microsoft Corp. today announced an enhanced set of privacy principles for Live Search and online advertising data collection, use and protection. The principles outline new, enhanced steps to help protect the privacy of Microsoft® Windows Live™ users, including making search query data anonymous …

Subjects: E-Commerce, Internet, Privacy

Pew Research Report on China's Online Population Explosion

Press release: “The Pew Internet & American Life Project has released a new report on China’s internet user population. There are now an estimated 137 million internet users in China, second in number only to the United States, where estimates of the current internet population range from 165 million to 210 million. The growth rate …

Subjects: Censorship, Civil Liberties, E-Commerce, Free Speech, Internet

Largest Single Personal Data Breach to Date Involves Info on 2.3 Million Customers

Press release: “Fidelity National Information Services, Inc. announced today that its subsidiary, Certegy Check Services, Inc., a service provider to U.S. retail merchants, based in St. Petersburg, Fla., was victimized by a former employee who misappropriated and sold consumer information to a data broker who, in turn, sold a subset of that data to a …

Subjects: Cybercrime, E-Commerce, ID Theft, Privacy

Democratic Candidates' Site Traffic Market Share and Rankings

“In a custom report created for ClickZ News, Hitwise measured traffic market share of the candidate sites. The measurement firm found traffic to Democratic candidate sites was top heavy, favoring Clinton’s, Obama’s and Edwards’s sites. HillaryClinton.com garnered nearly a third of visits among Democratic candidate sites in May. BarackObama.com attracted almost 28 percent, and JohnEdwards.com …

Subjects: E-Commerce, Internet, Marketing

FTC Issues Staff Report on Broadband Connectivity Competition Policy

Press release: “The Federal Trade Commission’s Internet Access Task Force today issued a report, “Broadband Connectivity Competition Policy,” which summarizes the Task Force’s findings in the area of broadband Internet connectivity and, in particular, so-called network neutrality regulation. Based on these findings, and FTC staff’s experience with the operation of myriad markets throughout the economy, …

Subjects: E-Commerce, E-Government, Government Documents, Internet