How Customers Use Doorbell Cameras to Manage Delivery Workers
“At the Digital Doorstep: How Customers Use Doorbell Cameras to Manage Delivery Workers, by Data & Society’s Labor Futures program director Aiha Nguyen and research analyst Eve Zelickson, offers insights into the changing nature of delivery work as a result of increased doorstep surveillance. Investigating the changing relationships between corporations, workers, and customers as a …