Category «Internet»

Maryland County First in Nation With Cable Customer Service Protections

Earlier this month I posted Maryland County Considers Regulating Cable Modem Service, and as a follow-up from today’s Washington Post, this article (reg. req’d) reports that Montgomery County has passed new consumer protections requiring that “cable companies must answer the phone within 30 seconds, complete repairs within 36 hours, and refund customers for Internet service …

Subjects: Internet

Maryland County Considers Regulating Cable Modem Service

This article from yesterday’s Washington Post (reg. req’d, articles archived 14 days after publication) reviews the pioneering proposal under consideration by the Montgomery County Council to regulate service standards for cable service providers. See also this Council press release dated July 7: “Montgomery County is about to be the first local jurisdiction to put in …

Subjects: Internet

Reliable Health Websites

From the WSJ today ($$), A Guide to Some of the Internet’s Best — And Most Overlooked — Health Sites. For more substantive treatment of this issue (no pun intended), see the monthly column on LLRX.com, Metaforix@Health, and Gloria Miccioli’s Researching Medical Literature on the Internet — 2003 Update.

Subjects: Internet, Legal Research