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The Web’s New Gold Mine: Your Secrets – A Journal investigation finds that one of the fastest-growing businesses on the Internet is the business of spying on consumers. First in a series, by Julia Angwin: “The Journal conducted a comprehensive study that assesses and analyzes the broad array of cookies and other surveillance technology that …
Pew Internet: Reputation Management and Social Media – How people monitor their identity and search for others online by Mary Madden, Aaron Smith, May 26, 2010 “More than half (57%) of adult internet users say they have used a search engine to look up their name and see what information was available about them online, …
Via Marshall Breeding this news release: “In a move that could have far-reaching implications for competition in the library software and technology services industry, SkyRiver Technology Solutions, LLC has filed suit in federal court in San Francisco against OCLC Online Computer Library Center, Inc. The suit alleges that OCLC, a purported non-profit with a membership …
[Federal Register: July 28, 2010 (Volume 75, Number 144)] [Notices][Page 44216-44223]: “The Department of Commerce’s Internet Policy Task Force is conducting a comprehensive review of the nexus between cybersecurity challenges in the commercial sector and innovation in the Internet economy. The Department seeks comments from all stakeholders, including the commercial, academic and civil society sectors, …
The American Customer Satisfaction Index (ACSI) Report on E-Business: Internet Portals & Search Engines, News & Information, and Social Media Websites, July 20, 2010. Commentary by Professor Claes Fornell: Google Dips Sharply but Holds Off Bing; FOXNews.com Leads All E-Business Websites; Facebook and MySpace Fail to Satisfy
Consumer Federation of America, National Association of Consumer Agency Administrators, North American Consumer Protection Investigators – 2009 Consumer Complaint Survey Report, July 27, 2010 “1. Auto: (1) Misrepresentations in advertising or sales of new and used cars; lemons; faulty repairs; leasing and towing disputes 2. Credit/Debt: (3) Billing and fee disputes; mortgage-related fraud; credit repair; …
News release: “The Justice Department announced today that it will publish four new Americans with Disabilities Act (ADA) proposals addressing the accessibility of websites, the provision of captioning and video description in movies shown in theaters, accessible equipment and furniture, and the ability of 9-1-1 centers to take text and video calls from individuals with …
Alien Smuggling: DHS Could Better Address Alien Smuggling along the Southwest Border by Leveraging Investigative Resources and Measuring Program Performance, GAO-10-919T, July 22, 2010 Direct-To-Consumer Genetic Tests: Misleading Test Results Are Further Complicated by Deceptive Marketing and Other Questionable Practices, GAO-10-847T, July 22, 2010 Information Management: Challenges In Federal Agencies’ Use of Web 2.0 Technologies, …
Pew Internet Presentation: Libraries, Mobile, New Media Ecology – My Digital Library: Leveraging Todays Mobile and Participatory Information Ecosystem, by Kristen Purcell, July 29, 2010 at Digital Libraries à la Carte 2010, Tilburg University
A Slice of Research Life: Information Support for Research in the United States, July 2010 “Relationships between researchers and traditional library and university support for research have shifted radically; many of the services most valued by researchers are found not in the library but on the network. The majority of researchers interviewed for this study …
Mobile Access 2010 – Six in ten Americans go online wirelessly using a laptop or cell phone; African-Americans and 18-29 year olds lead the way in the use of cell phone data applications, but older adults are gaining ground. July 7, 2010. Aaron Smith, Research Specialist li>”Cell phone and wireless laptop internet use have each …
The Demographics of Web Search, Weber, I.; Castillo, C. SIGIR, ACM Press, Geneva, Switzerland (2010) “How does the web search behavior of “rich” and “poor” people differ? Do men and women tend to click on different results for the same query? What are some queries almost exclusively issued by African Americans? These are some of …
