Category «Knowledge Management»

Report: Switching Intent among Customers Increases up to Threefold When Banks Are Acquired

News release: “The likelihood of customers switching banks increases by up to three times after their bank merges with or is acquired by another financial institution, according to the J.D. Power and Associates 2009 Bank Mergers and Acquisitions Report…The report examines the drivers of customer satisfaction and dissatisfaction with their new banks following mergers that …

Subjects: Government Documents, Knowledge Management

AXA Equitable’s Latest Survey: Making Ends Meet Surges as a Growing Worry

Follow up April 21, 2009 posting, Gallup Poll: Americans Increasingly Concerned About Retirement Income, this new survey, Consumer Trends in the Current Market Environment, April 2009: “AXA Equitable Life Insurance Company…released results of a February 2009 consumer study that shows most Americans over the past year have grown increasingly worried about making ends meet. And …

Subjects: Knowledge Management

Slate: An interactive map of vanishing employment across the country

When Did Your County’s Jobs Disappear? An interactive map of vanishing employment across the country, by Chris Wilson “The economic crisis, which has claimed more than 5 million jobs since the recession began, did not strike the entire country at once. A map of employment gains or losses by county tells the story of how …

Subjects: E-Government, Government Documents, Knowledge Management

Financial Industry Regulatory Authority Job Dislocation: Making Smart Financial Choices after a Job Loss

Financial Industry Regulatory Authority – Job Dislocation – Making Smart Financial Choices after a Job Loss: “You may not be able to control if or when your company closes a plant or lays off workers—but you can take steps to manage the financial impact of those events. This brochure contains tips on how to: keep …

Subjects: Government Documents, Knowledge Management

One Degree of Separation: Paralysis and Spinal Cord Injury in the United States

News release: “According to a study initiated by the Christopher & Dana Reeve Foundation, there are nearly 1 in 50 people living with paralysis — approximately 6 million people. That’s the same number of people as the combined populations of Los Angeles, Philadelphia, and Washington, D.C. And that number is nearly 40 percent higher than …

Subjects: Knowledge Management

Gallup Poll: Americans Increasingly Concerned About Retirement Income

Follow up to April 19, 2009 posting – 2009 Retirement Confidence Survey: Economy Drives Confidence to Record Lows, see this Gallup Poll, Americans Increasingly Concerned About Retirement Income – Expected reliance on 401(k) plans shows major drop from last year, by Frank Newport. “For the first time this decade, a majority of non-retired Americans, 52%, …

Subjects: Government Documents, Knowledge Management

Harvard Business School: Corporate Misgovernance at the World Bank

Corporate Misgovernance at the World Bank, Working Paper 09-108, April 20, 2009, by Ashwin Kaja and Eric Werker. “This paper examines the politics of corporate governance at the world’s largest appropriations committee, the World Bank’s Board of Executive Directors, and exposes a weakness in the design of the World Bank’s decision-making structure. Any large public …

Subjects: Government Documents, Knowledge Management

2009 Retirement Confidence Survey: Economy Drives Confidence to Record Lows

The 2009 Retirement Confidence Survey: Economy Drives Confidence to Record Lows; Many Looking to Work Longer, Employee Benefit Research Institute, April 2009 “Workers who say they are very confident about having enough money for a comfortable retirement this year hit the lowest level in 2009 (13 percent) since the Retirement Confidence Survey started asking the …

Subjects: Government Documents, Knowledge Management

The World Digital Library Has Launched

“The World Digital Library will make available on the Internet, free of charge and in multilingual format, significant primary materials from cultures around the world, including manuscripts, maps, rare books, musical scores, recordings, films, prints, photographs, architectural drawings, and other significant cultural materials. The objectives of the World Digital Library are to promote international and …

Subjects: Knowledge Management, Libraries

Internet Archive Opposes Google Books Settlement

Follow up to previous postings on Google Book search, “The [Internet] Archive is one of many Internet content providers that have an interest in opposing the proposed [Google Book]Settlement Agreement because it effectively limits the liability for the identified uses of orphan works of one party alone, Google Inc., and provides for a Books Rights …

Subjects: Copyright, Knowledge Management, Legal Research, Search Engines

New Study Examines Technology Generation Gap in the Workplace

News release: “A national survey of American white collar workers found that while technology is widely embraced among working professionals, significant gaps exist among generations regarding its use and application in the workplace. The newly released Technology Gap Survey found generational differences in the effect of technology on workplace etiquette, the blurring boundaries between personal …

Subjects: Internet, Knowledge Management, Legal Research