Best Practices: Blogs and Collaborative Knowledge Management
Can blogging replace communities of practice?
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Can blogging replace communities of practice?
“In its upcoming report on taxonomy and enterprise search issues, Delphi Research addresses the question of the time professionals spend in computer-based search, and how they feel about it. The results of a new survey of over 300 companies shows that a surprising number of people spend at least the equivalent of a full work …
10 Principles of Change Management, by John Jones, DeAnne Aguirre, and Matthew Calderone (Booz Allen Hamilton) – Tools and techniques to help companies transform quickly (4/14/04). See also, Change Strategies Are the Key to KM, by Nina Platt.
An essential component of an effective intranet is a powerful, versatile and user friendly search engine. This article focuses on enterprise-wide deployment of Google for this function, and what portends to be the growth in marketing this successful search product.
A modest proposal for using blogs to keep IT teams and management up-to-date on implementation: “IT organizations that can effectively use blogs as managerial tools (or communication resources) are probably development environments that take both people and their ideas seriously.”
End in sight for extranets: “As the project extranet nears extinction, alternatives, such as e-mail, peer-to-peer computing and messaging are all viable alternatives, says Alec Milton.”
Portals: Under the surface – a review of seven enterprise portals: Diving into portals’ distinguishing characteristics How the portals scored Checklist for enterprise portals Portlet standard predicament The open-source alternative
Two Staff Statements were released today by the 9/11 Commission, along with submitted testimony from today’s hearing, as follows (more links tomorrow as testimony is posted online) – Staff Statement No. 11: The Performance of the Intelligence Community Staff Statement No. 12: Reforming Law Enforcement, Counterterrorism, and Intelligence Collection in the United States John S. …
10 Rules for Corporate Blogs and Wikis, by Nick Wreden. This article offers concise insights that can easily be implemented in leveraging blogs for marketing. In addition, there is a link to an excellent presentation (pdf, 52 pages), Making sense of weblogs in the intranet, which provides numerous screen shots of KM applications at Lucent.
KMWorld’s 100 Companies that Matter in Knowledge Management 2004.
Alex Pentland offers a persuasive argument in support of the value of data mining from workplace spoken conversations. He is involved in conducting research in this arena as the director of the Human Dynamics research group at the MIT Media Lab.
Matthew Parsons, author of the upcoming book Effective Knowledge for Law Firms (June 2004) sends news of his online survey of knowledge management practices in law firms, which he states is “not sponsored by, or affiliated with, any vendors and the research report will be available without charge.” “The objective of the survey is to …