Opportunities Exist to Enhance Management Controls Over CFPB’s Consumer Complaint Database
OIG – Board of Governor’s of the Federal Reserve – CFPB Report: 2015-FMIC-C-016 September 10, 2015 “The Consumer Financial Protection Bureau (CFPB) publicly discloses certain consumer complaint data through its Consumer Complaint Database, which is available on its website. Our audit objective was to assess the effectiveness of the CFPB’s controls over the accuracy and completeness of …