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Office of Inspector General Office of Veterans Affairs – Report Number: 13-03054-463 – Redacted – 8/17/2015. “VA employees improperly used Yammer.com, a Web-based collaboration technology, which was not approved or monitored as required by VA policy. Further, the website had vulnerable security features, recurring website malfunctions, and users engaged in a misuse of time and …
“MIT Sloan Management Review and Deloitte’s1 2015 global study of digital business found that maturing digital businesses are focused on integrating digital technologies, such as social, mobile, analytics and cloud, in the service of transforming how their businesses work. Less-mature digital businesses are focused on solving discrete business problems with individual digital technologies. The ability to …
A Report by Harvard Business Review Analytic Service – Lessons from the Leading Edge of Customer Experience Management – 2014. “CUSTOMER EXPERIENCE MANAGEMENT — the collection of processes an organization uses to manage customer interactions across the enterprise—is more important than ever. The days of the single customer touch point are long gone. Today’s companies …
Via LLRX.com – Finding People Resources and Sites on the Internet – People centric resources and sites on the Internet allow you to find individuals based on a range of objectives: personal (family, medical, genealogy); business (legal, corporate, financial); academic; government and career. Web search guru Marcus P. Zillman’s new guide highlights selected sources to …
The phrase “change management” has been widely referenced across the private and public sectors for decades. Librarians have embraced and executed objectives based upon change management concepts in no small measure due to the inherent agility, adaptability and futures thinking of the professional. From the nacent World Wide Web to the current multi-faceted scope of …
“Based on the definition of the well-known h index we propose a t factor for measuring the impact of publications (and other entities) on Twitter. “The new index combines tweet and retweet data in a balanced way whereby retweets are seen as data reflecting the impact of initial tweets. The t factor is defined as …
Teens, Technology and Friendships – Video games, social media and mobile phones play an integral role in how teens meet and interact with friends: “For American teens, making friends isn’t just confined to the school yard, playing field or neighborhood – many are making new friends online. Fully 57% of teens ages 13 to 17 …
Via Google+ “Do you ever find yourself trying to avoid long lines or wondering when is the best time to go grocery shopping, pick up coffee or hit the gym (hint: avoid Monday after work)? You’re in luck! Now, you can avoid the wait and see the busiest times of the week at millions of …
Legal Insider – “In an idea that has yet to be fully embraced by its staff, DLA Piper has introduced its own internal Twitter for enterprise called Grapevine. Using Greets instead of Tweets, Grapevine is an open security model which is being used to send messages; spread news, information and know-how across the firm; and send …
FireEye announcement: “It hides in network communications, in all the noise—designed so that defenders can neither detect nor characterize its activity. But its purpose is transparent: to use Twitter, GitHub, and cloud storage services to relay commands and extract data from compromised networks. Download the report [reg. req’d] and read about the recently discovered HAMMERTOSS, …
Pew Research Center: “The share of Americans for whom Twitter and Facebook serve as a source of news is continuing to rise. This rise comes primarily from more current users encountering news there rather than large increases in the user base overall, according to findings from a new survey. The report also finds that users …
ThomsonReuters/Susan Martin: “Bob Ambrogi, lawyer, consultant and blogger at Law Sites, spoke at a well-attended session this morning at the American Association of Law Libraries (AALL) Annual Meeting. Titled “Playing Well With Others: How Collaboration and Crowdsourcing are Changing Legal Research,” Ambrogi’s presentation began with a light-hearted scolding of lawyers and legal professionals who simply “aren’t …
