“This year’s report also includes results from our in-depth analysis of law firm responsiveness, where we put firms to the test with 1,000 emails and 500 phone calls.” The entire report in PDF format.
- Introduction. Closing the gap
- Part 1. This is what law firm growth looks like
- Part 2. Clients want more than just referrals
- Part 3. More than half of clients shop around
- Part 4. Putting 1000 law firms to the test
- Part 5. How prepared is today’s lawyer to drive their firm’s success?
- Part 6. Hourly rates and KPI data
- More Data. Dig deeper into the LTR datasets