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Government Wide Assessment of Citizen Service Activities Survey

DotGov Buzz: “In a report released July 2, Government-Wide Assessment of Citizen Service Activities, USA Services reveals the results of a survey launched in 2006 to find out how and where federal agencies interact with citizens and to analyze the day-to-day issues agencies face in providing service to citizens…More than 200 offices in 35 federal departments and agencies participated in the survey of citizen service activities in federal agencies.”

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