Today, the U.S. General Services Administration released the Elimination, Optimization and Automation (EOA) Handbook, a practical guide for federal leaders seeking to improve operational efficiency, strengthen mission delivery, and reduce administrative burden through process improvement and emerging technologies. The handbook compiles lessons learned and best practices from implementation efforts launched during the first Trump Administration. Drawing from operational deployments at GSA, the Department of Education, and NASA, it provides agency executives with tools and strategies to improve operations and automate repetitive tasks so employees can focus more time on mission-critical responsibilities….The handbook supports President Trump’s priorities of improving government efficiency, strengthening accountability, and accelerating the responsible adoption of emerging technologies across federal agencies.  It also reflects GSA’s continued focus on improving how government services are delivered, with an emphasis on speed, clarity, and practical execution rather than process for process’s sake.  The handbook outlines approaches agencies can use to:

• Eliminate unnecessary or duplicative activities
• Expand employee capacity for higher-value work
• Optimize workflows and mission-support operations
• Automate repetitive tasks…”