How the U.S. Public and AI Experts View Artificial Intelligence

“The public and experts are far apart in their enthusiasm and predictions for AI. But they share similar views in wanting more personal control and worrying regulation will fall short. With artificial intelligence no longer the stuff of science fiction, its benefits and risks are being debated by everyone from casual observers to scholars. A new Pew Research Center report examines the views of two key groups: the American public and experts in the field of AI. These surveys reveal both deep divides and common ground on AI. AI experts are far more positive than the public about AI’s potential, including on jobs. Yet both groups want more personal control of AI and worry about lax government oversight. Still, opinions among experts vary, with men more optimistic about AI than women. Here are the key findings from surveys of U.S. adults and AI experts conducted in 2024, and in-depth interviews with experts.

Key findings – Experts are far more positive and enthusiastic about AI than the public. For example, the AI experts we surveyed are far more likely than Americans overall to believe AI will have a very or somewhat positive impact on the United States over the next 20 years (56% vs. 17%). And while 47% of experts surveyed say they are more excited than concerned about the increased use of AI in daily life, that share drops to 11% among the public. By contrast, U.S. adults as a whole – whose concerns over AI have grown since 2021 – are more inclined than experts to say they’re more concerned than excited (51% vs. 15% among experts)…”

See also in this reportViews of risks, opportunities and regulation of AI – As the role of artificial intelligence in daily life grows, its challenges and opportunities are front and center for experts and the public alike. This chapter covers where experts and the American public differ in their excitement and worries, as well as where they think AI might surpass humans. It also walks through the areas of agreement, such as on government regulation, corporate responsibility, and concerns about AI bias and misinformation.

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