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Online anonymity: study found ‘stable pseudonyms’ created a more civil environment than real user name

The Conversation: “The ability to remain anonymous when commenting online is a double-edged sword. It is valuable because it enables people to speak without fear of social and legal discrimination. But this is also what makes it dangerous. Someone from a repressive religious community can use anonymity to talk about their sexuality, for example. But someone else can use anonymity to hurl abuse at them with impunity. Many people focus on the dangers of online anonymity. Back in 2011, Randi Zuckerberg, sister of Mark and (then) marketing director of Facebook, said that for safety’s sake, “anonymity on the internet has to go away”. Such calls appear again and again. Behind them is a common intuition: that debate would be more civil and constructive if people used their real names. But my research with colleagues suggests that anonymity – under certain conditions – can actually make for more civil and productive online discussion. This surprising result came out of a study looking at the deliberative quality of comments on online news articles under a range of different identity rules. We built a data set of 45 million comments on news articles on the Huffington Post website between January 2013 and February 2015. During this period, the site moved from a regime of easy anonymity to registered pseudonyms and finally to outsourcing their comments to Facebook. This created three distinct phases…”

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