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Report Documents Significant Challenges For Future of E-Government

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Forrester study finds slowing e-gov adoption: “The Presidential e-Government Initiatives of 2000 have lost much of their steam because people still prefer to interact with federal agencies over the telephone, according to a report from Forrester Research Inc. of Cambridge, Mass.”

  • May 12, 2005, The Future Of eGovernment, Introducing The eGovernment Maturity Continuum, by Alan E. Webber ($): “Lately, eGovernment progress has slowed. Why? Agency heads, CIOs, and program managers, like many eBusiness managers before them, are finding out that if you build it, they may not come.”
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