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Social media is transforming how government engages with citizens

Social media is transforming how government engages with citizens, allowing agencies to share information and deliver services more quickly and effectively than ever before. As social content, data, and platforms become more diverse, agencies have a responsibility to ensure these digital services are accessible to all citizens, including people with disabilities. To address this need, the Federal Social Media Community of Practice launched a Social Media Accessibility Working Group to collaborate with and deliver programs for accessibility communities and social media leaders across government. The Working Group, spearheaded by the Department of Labor’s Office of Disability Employment Policy, will curate and share best practices so agencies can ensure their social media content is accessible to people with disabilities. It also will work with social media platform and tool developers, citizens and partners to encourage greater accessibility.”

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