Press release: U.S. Corporations Misuse or Underuse Competitive Intelligence, Outward Insights Survey Shows: “A majority of U.S. based companies that claim to use competitive intelligence (CI) to guide their decision-making processes either don’t use intelligence enough or use it the wrong way. This excludes nearly 30% of companies that don’t even have, or don’t feel the need for, a CI system, despite today’s ultra-competitive environment.” [thanks Claudia]