U.S. States E-Governance Report (2008) An Assessment of State Websites, Marc Holzer, Aroon Manoharan, Robert Shick, Genie Stowers
“The U.S. States E-Governance Survey assessed the practice of digital governance in states across the United States by evaluating their websites and ranking them on a national scale. Simply stated, digital governance includes both digital government (delivery of public service) and digital democracy (citizen participation in governance). Specifically, we analyzed security, usability, and content of websites; the type of online services currently being offered; and citizen response and participation through websites established by state governments…”
