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American Customer Satisfaction Index – Annual E-Business Report, August 18, 2009, by Larry Freed President and CEO, ForeSee Results “In 2009, the American Customer Satisfaction Index (ACSI) score for the e-business sector rises to an all-time high of 81.5 on the ACSIs 100-point scale, a 29% increase in customer satisfaction since the industry was first …
News release: “Taxpayers are getting a first hint of potential returns on their investment in the American automobile industry: Detroit is doing a much better job satisfying their customers, according to the American Customer Satisfaction Index (ACSI). After having trailed competition for a long time, domestic automakers post a large gain in ACSI. Rising contentment …
Report No. AUD-09-019 / August 2009 – Material Loss Review of 1st Centennial Bank, Redlands, California “Audit Results – Cause of Failure and Material Loss – 1st Centennial failed primarily due to bank managements pursuit of asset growth concentrated in high-risk CRE/ADC loans without adequate loan underwriting and credit administration practices. In addition to a …
News release: “The re-launched www.nationalgallery.org.uk is the first major gallery website to offer a full-screen zoom facility for its entire collection. Users can now examine every National Gallery masterpiece in outstanding detail, effortlessly sweep across digital canvases and zoom into minute details of their choosing. Also for the first time, users can now check the …
News release and Tables: “The U.S. Census Bureau and the U.S. Bureau of Economic Analysis, through the Department of Commerce, announced that total June exports of $125.8 billion and imports of $152.8 billion resulted in a goods and services deficit of $27.0 billion, up from $26.0 billion in May, revised. June exports were $2.4 billon …
News release: ” The Federal Trade Commission has issued a final rule requiring certain Web-based businesses to notify consumers when the security of their electronic health information is breached. Congress directed the FTC to issue the rule as part of the American Recovery and Reinvestment Act of 2009. The rule applies to both vendors of …
News release: “Congresswoman Carolyn B. Maloney, Chair of the Joint Economic Committee (JEC), along with Rep. Elijah Cummings and Rep. Jim Moran released a JEC new report entitled, Comprehensive Health Insurance Reform: An Essential Prescription for Women. The report reveals that during the recession, women are experiencing a double-whammy of lost health insurance as they …
News release: “Are law firms putting their bottom lines at risk? According to Catalysts Women of Color in U.S. Law Firms, women of color face complex barriers compared to other groups that may significantly decrease job satisfaction and increase the intent to leave their current firmfactors that affect a firms bottom line. The study is …
Rebuilding America – A National Policy Framework for Investment in Energy Efficiency Retrofits – Bracken Hendricks and Benjamin Goldstein, Center for American Progress – Reid Detchon and Kurt Shickman, Energy Future Coalition, August 2009. “This report is a detailed examination of how the United States can build a low-carbon economy by harnessing energy efficiency as …
Audit Report, Protection of the Department of Energy’s Unclassified Sensitive Electronic Information – DOE/IG-0818 August 2009: “The Department of Energy and its contractors store and process massive quantities of sensitive information to accomplish national security, energy, science, and environmental missions. Sensitive unclassified data, such as personally identifiable information (PII), official use only, and unclassified controlled …
Federal Reserve Board – The July 2009 Senior Loan Officer Opinion Survey on Bank Lending Practices: “The July 2009 Senior Loan Officer Opinion Survey on Bank Lending Practices addressed changes in the supply of, and demand for, loans to businesses and households over the past three months. The survey also included two sets of special …
News release: “Albert Gonzalez, 28, of Miami, Fla., was indicted today for conspiring to hack into computer networks supporting major American retail and financial organizations, and stealing data relating to more than 130 million credit and debit cards, announced Assistant Attorney General of the Criminal Division Lanny A. Breuer, Acting U.S. Attorney for the District …
