Primer on Maintaining Customer Relationships After Data Breaches
How to let customers know there’s been a breach of their data and help them keep their faith in you, by Dr. Larry Ponemon.
Accurate, Focused Research on Law, Technology and Knowledge Discovery With Daily Postings Since 2002
How to let customers know there’s been a breach of their data and help them keep their faith in you, by Dr. Larry Ponemon.
ACLU press release: “The American Civil Liberties Union today disclosed that the FBI has used a controversial Patriot Act power to demand records from an organization that possesses “a wide array of sensitive information about library patrons, including information about the reading materials borrowed by library patrons and about Internet usage by library patrons.” The …
From the AALL Government Documents Special Interest Section, see this searchable database of Fugitive & Electronic-Only Documents, that the committee has reported to GPO. [Mike Ravnitzky]
The University of Michigan Law Library is compiling and updating an extensive online library of links to documents authored by and about Supreme Court Nominee John Roberts, Jr.
E-Governance Developments in EU Cities, Reshaping Government Relations to Citizens
Google has been the topic of several articles in the New York Times this week. Yesterday the focus was on corporate expansion, and today there is news about Google Desktop 2, an IM application called Google Talk, and Gmail for everyone (all of these services are free). See also: Google’s Grand Ambitions – Its lips …
From EPIC: “The U.S. Election Assistance Commission held its third and final public hearing in Denver, Colorado on its proposed Voluntary Voting System Guidelines. EPIC’s statement (13 pages, PDF) focused on the importance of election administration in creating reliable, secure, accessible, transparent, accurate, and auditable public elections.”
Modernizing the Newspaper Editorial Page is an expansive, informative article that discusses how the Seattle Post-Intelligencer has embraced technology applications and new mechanisms for interacting with readers that have resulted in innovative changes to its publication style, its impact on the community, and the subject matter of its content.
Following-up on previous postings that address the growing controversy and concern surrounding internet and wireless surveillance by the government, see also this recent article by Trey Popp.
Press release: “The Metropolitan Transportation Authority announced today it has awarded a $212 million contract to Lockheed Martin for a state of the art Integrated Electronic Security System(IESS)/Command, Communication and Control to enhance security throughout the New York transportation network…The IESS calls for the installation of over 1,000 cameras and 3,000 sensors throughout the MTA …
From the New York Times, Relax, Bill Gates; It’s Google’s Turn as the Villain addresses a range of concerns about the expanding profits, plans, and profile of the company that has set its sights on dominating the information technology marketplace.
How journalists use blogs.