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According to a GAO review, the Department of the Interior continues to have major administrative problems, including those that include their IT infrastructure. Federal Computer Week (FCW) has updated readers on the issues that continue to plague the agency some 11 months after U.S. District Judge Royce Lamberth’s order to shut down all online systems. …
See ICANN’s announcement on recommendations for new Top Level Domains (TLDs) as well as a comment period which will end December 10. According to this related Washington Post article, ICANN is in favor of creating three new top level domains that target specific users, rather than the current dot-com grab-bag approach.
As a profession, doctors have traditionally communicated with their patients in person or by telephone. However, the tide may be turning, as some doctors pioneer fee-based virtual medicine, by which they communicate and diagnose patients via secure e-mail.
In an effort to respond to consumer demand for movie downloads, five major studios launched a new fee-based service, called Movielink. See the WSJ article via Yahoo here.
On October 30, I posted about the terrible track record of most Fortune 100 companies in responding to customer emails. However DuPont has taken the opportunity to announce that their company was named third most responsive in the overall survey.
Winnie the Pooh is at the heart of a 20 year legal battle with a potentially huge payout in terms of online royalties. Disney and Stephen Slesinger, Inc. both claim copyright control over the commercial rights to the characters that would generate $1 billion in online merchandizing revenues.
Five travel agencies want to establish a class action in federal court in L.A. against online web travel giant Orbitz. The agencies claim they cannot compete with the site due to unfair practices, and also name three of the site’s backers in the suit: American, United and Delta.
An August 2002 GAO report on Internet Cigarette Sales recommends “giving ATF investigative authority… to improve reporting and enforcement.” According to this TechTV article, states have lost $1.5 billion in revenues from such web sales.
Amazon’s new apparel store is available here. See this Internetnews.com article for details.
Just how well do Fortune 500 companies measure up in regard to online customer support? According to the
E-government initiatives that serve citizens and businesses alike are gaining in popularity as localities realize more efficiency and cost savings via online solutions. BusinessWeek described a number of such efforts in this article. There is also mention of BusinessLaw.gov, an excellent example of an e-gov site that provides a wealth of easy to use content …
The Streamlined Sales Tax Project is alive and well according to this article in the Denver Post. With states running huge deficits, as many as 29 of them are considering supporting the initiative when it comes to a vote on November 13. Check-out the chart at the end of the article that shows the state-by-state …
