Accurate, Focused Research on Law, Technology and Knowledge Discovery With Daily Postings Since 2002
Consumers have indicated that they doubt the safety of online credit card transactions, a fear that is borne out by the $1 billion in merchant loses per year. The New York Times reports that a group of large, high profile merchants have joined together to create a database to fight credit card fraud.
“The State of eCommerce 2002: Beyond the Bubble, Beware the Barriers” is a new report by Netchoice.org, a coalition of businesses that promote e-commerce. The organization also issued an accompanying fact sheet summarizing the report’s conclusions. Although online retail sales continue to grow, and high profile companies such as eBay and Amazon are generating profits, …
Testimony by the FTC before the House Subcommittee on Commerce, Trade, and Consumer Protection Committee on Energy and Commerce on September 26 is here, and the agency’s follow-up workshop, Possible Anticompetitive Efforts to Restrict Competition on the Internet, held October 8-10, provides additional documentation.
Frustrated victims of online fraud are looking for alternatives to fight back after receiving little or no assistance from e-commerce sites. According to Business Week, consumers can check the database of CardCops to see if their credit card information is available on the Web. The site also supports an e-mail service, NeighborNetWatch, to which consumers …
The Center for E-Commerce, sponsored by the Stanford Program in Law, Science and Technology, was launched on October 8. It is a non-partisan effort that brings together academics, business leaders, in-house counsel and law firm attorneys in a joint effort to review and recommendations for the successful implementation of e-commerce strategies.
On October 4, Amazon posted their new privacy policy indicating what personal data the site collects from customers, as well as how and what personal data it repurposes for third party use.
NeuStar.com, manager of the “.kids.us” domain, has another government contract that highlights its competitive edge in the realm of data collection, according to a July 8, 2002 article in Forbes. The company owns a database of 160 million telephone numbers for North American customers, and it routinely updates telecom companies when changes and additions occur. …
ZDNet UK is reporting that a coalition of prominent U.S. high tech companies, calling themselves the Global Privacy Alliance (no web site available) wants the EU to relax its data protection laws to stimulate international e-commerce through the transfer of personal data collected on customers.
Amazon.com plans to update its privacy policy this October in response to pressure from advocacy group EPIC, consumer complaints and a coalition of state attorney generals. See this press release from Massachusetts Attorney General Tom Reilly indicating that Amazon has agreed “to clarify policy, protect customer data.”
The Technology Privacy Group is an organization that implements e-commerce sites and applications for state governments and counties. In addition, the site hosts a keyword searchable database of The Presidential Privacy Archives from the Clinton administration.
From the current issue of the Journal of Information Law & Technology, this article on Online Dispute Resolution in Business to Consumer E-commerce Transactions reviews online forums for effectively resolving frequent disputes that arise from consumer purchases via the Web, including cross-border disputes.
From Nielsen NetRatings, this press release indicates that the Web is very popular at work, especially among women: Online Usage at Work Jumps 17 Percent Year-Over-Year, Driven by Female Office Workers.
