Usability Testing and the Design of a Live Reference Service

What words and where? Applying usability testing techniques to name a new live reference service, by Vicky Duncan and Darlene Fichter. Abstract: “A user-focused design approach was taken to develop a new ‘live reference’ service at the Health Sciences Library, University of Saskatchewan. The name of the service, the placement of the links, and the …

Subjects: Libraries

Cmte. Request for Medicare Cost Data Denied

From the House Committee on Government Reform: “All 19 minority members of the Committee write Secretary Thompson to protest HHS’s obstruction of their investigation into the withholding of the [Medicare] cost data. The members officially expand their Seven Member request to include the communications between HHS and congressional leadership.” Letter to HHS, April 26, 2004 …

Subjects: Congress, Freedom of Information, Government Documents

Piracy Surveillance, Copyright and Privacy

The New Surveillance, by Sonia Katyal, Case Western Law Review, Vol. 54, No. 297, 2004. “The goals of this Article are threefold: first, to trace the origins of piracy surveillance through recent jurisprudence involving copyright; second, to provide an analysis of the tradeoffs between public and private enforcement of copyright; and third, to suggest some …

Subjects: Civil Liberties, Copyright, Intellectual Property, Privacy

Post 9/11, Airlines Provided FBI with Millions of Passenger Data Records

According to this New York Times article, major U.S. air carriers, pursuant to what industry officials characterized as requests of unprecedented scope, provided the FBI with millions of passenger travel records. Northwest alone gave the government 6,000 CDs of data. This article is based on information obtained through FOIA litigation by EPIC.

Subjects: Freedom of Information, Privacy

CA Sec. of State Bans E-Voting in 4 Counties

From the press release issued April 30 on the decertification of Diebold e-voting technology: “California Secretary of State Kevin Shelley today banned the use of touchscreen voting systems in four counties and decertified all touchscreen systems in California until security measures are in place to safeguard the November vote…In the remaining 10 counties using touchscreen …

Subjects: E-Government