Author archives

Is It Possible to Remain Anonymous in Our Post 9/11 Society?

Anonymity in the 21st Century (13 pages, pdf), by Randy Barrett: “Before 9/11, the debate over anonymity was largely the purview of legal scholars and a few public-interest lawyers in Washington. As the white dust billowed over lower Manhattan and fires raged in the Pentagon, the dichotomy between individual civil rights and societal safety entered …

Subjects: Privacy

Advocacy Groups Call for Investigation of Gmail

From the text of a May 3 letter sent by EPIC, the Privacy Rights Clearinghouse, and the World Privacy Forum, to California Attorney General Bill Lockyer: “We write to urge your office to investigate Google’s “Gmail” service. We believe that Gmail violates California Penal Code § 631, which governs eavesdropping on confidential communications. In light …

Subjects: E-Mail, Privacy, Search Engines

Usability Testing and the Design of a Live Reference Service

What words and where? Applying usability testing techniques to name a new live reference service, by Vicky Duncan and Darlene Fichter. Abstract: “A user-focused design approach was taken to develop a new ‘live reference’ service at the Health Sciences Library, University of Saskatchewan. The name of the service, the placement of the links, and the …

Subjects: Libraries