Category «Marketing»

Study Released Today Rates How Sites Respect Customers

The 2004 Online Customer Respect Study of the Top 100 U. S. Companies ($$) evaluates “corporate performance from an online customer’s perspective,” according to the aggregate ratings for the following criteria: ease of navigation, quick and thorough responses to inquiries, respecting customer privacy, open and honest policies, values and respecting customer data. The top five …

Subjects: E-Commerce, Internet, Marketing

New on LLRX.com

New on LLRX.com for June 21, 2004: A Selective Guide to Online International Arbitration Resources UK Constitutional Reform Notes from the Tech Trenches: Spicy Handouts for Tastier Training FOIA Facts: Ronald Reagan’s FOIA Legacy Wisdom from the Grammar Goddess: Breaking the Spell After Hours: Travel Tip, Book It! and Time Travel Tickets, Part II (Old-Fashioned …

Subjects: Government Documents, Internet, Legal Research, Libraries, Marketing

New on LLRX.com

Who Downloaded the Spyware? Not Me! Coming Soon – the Death of Search Engines? Trends in Blog Searching Change Strategies Are the Key to KM International Commercial Arbitration: Locating the Resources (Revised) Online Legal Information in Denmark, Norway, and Sweden – Updated Metaforix@Health – Prescription Drug Pricing: Issues and Resources Notes From the Technology Trenches …

Subjects: Blogs, Freedom of Information, ID Theft, Legal Research, Libraries, Marketing, Privacy, Search Engines